Student Financial Services

Tuition Refund Policy

To receive a tuition refund, students must follow either the Course Add/Drop/Withdrawal Policy or Complete Withdrawal Policy, whichever applies. Tuition refunds are based upon and computed from the last day of attendance:

• 100% No later than midnight of the census date applicable to the period of enrollment
• 50% No later than midnight of the fifth business day after the census date applicable to the period of enrollment
• 0% After midnight of the fifth business day after the census date applicable to the period of enrollment

Students who have received federal or state financial assistance and have completely withdrawn from the university, as defined in the Complete Withdraw Policy, are subject to the federal or state refund regulations and must go to the Student Financial Services Office for assistance prior to withdrawal.

When a student completely withdraws from the university and has received federal or state financial aid, the school is required to apply a withdrawal calculation based on either the federal or state laws. Federal financial aid recipients, determined to be totally withdrawn are subject to the Return of Title IV Funds calculation. Reduction in credits may require an adjustment of the Pell Grant.

Special Consideration

In the event that a student disagrees with a charge on his/her account due to a change in class schedule or withdrawal, the student may request a review of account charges by the Director of Student Financial Services.

Process

1. Director of Student Financial Services will review the account for accuracy
2. In the case that a clerical error has occurred, the Director will authorize any necessary adjustments to correct said errors
3. In the case that the charges are correct based on the University’s tuition policies, the student will be asked to submit a formal special consideration request
4. Special consideration forms are available in the SFS Office.
5. The request must include supporting documentation including any extenuating circumstances (i.e. student illness or the death of an immediate family member).
6. The Director of Student Financial Services will review the request with all submitted documentation and make a decision with APU policy
7. If the student feels that the decision is unfair or outside of APU’s policy, the student may submit a formal written letter to appeal the Director of Student Financial Services decision to the Academic Dean’s Office
8. All decisions made by the Academic Dean’s Office are final.